Terms of service

1. Introduction

Welcome to Direct Steel Supplies (“we,” “our,” “us”). By accessing or using our website directsteelsupplies.co.uk, you agree to comply with and be bound by these Terms of Service. Please read them carefully before placing any orders.

2. Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our services and place orders.

3. Products and Orders

We aim to display product information as accurately as possible. However, we do not guarantee that descriptions, pricing, or other content is error-free.
All orders are subject to acceptance and stock availability. We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and Payment

  • Prices are listed in GBP (£) and include VAT where applicable.
  • Payment is due at the time of order using the accepted payment methods listed in our Payment Policy.
  • Prices are subject to change without notice, but confirmed order prices will be honoured.

5. Shipping and Delivery

  • Shipping methods, delivery types, and timeframes are outlined in our Delivery Policy.
  • Delivery dates are estimates only and not guaranteed.

6. Returns and Refunds

  • Our Returns & Refunds Policy governs all returns, exchanges, and refund requests.
  • You must contact us within the return window to request a return or refund.

7. Intellectual Property

All website content, including but not limited to text, images, product listings, and logos, is our property or licensed to us and protected by applicable copyright laws.
You may not copy, reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Direct Steel Supplies is not liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our products or services.
Our total liability is limited to the amount paid for the product in question.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice.
Your continued use of the website after such changes signifies your acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

📧 Email: info@directsteelsupplies.co.uk

Direct Steel Supplies is a trading name of The Construction Supplier Ltd, a registered UK company (No. 15972703) based at:

127a The Straits, Dudley, DY3 3AW, United Kingdom